Is my Rental Property an Unwitting or Accidental HMO?

NLA demands councils prosecute letting agents

04 Jul 2019 Local authorities are failing in their duty to prosecute criminal letting agents, the National Landlords Association (NLA) has warned. The NLA says a lack of enforcement is undermining efforts to improve the reputation of the private rental sector. More than half of 20 local authorities did not prosecute a single letting agent between 2014 and 2018, according to a Freedom of...

Record fine for unregistered HMO landlord as two landlords prosecuted

Two Brighton & Hove landlords of shared houses have been prosecuted for failing to license their properties as Houses in Multiple Occupation (HMOs) with one facing an unprecedented £20,000 fine. Both were prosecuted under the Housing Act 2004 at Eastbourne Magistrates Court. Neither defendant appeared at the hearing this week and neither was represented. Sarah Jordan, who is the landlord of...

Firm fined £18,000 for allowing Bristol knotweed ‘forest’ to grow so high it could be seen from space

The invasive plant was allowed to spread for 10 years and was blocking light from neighbouring homes. Bristol City Council prosecuted the landlord MB Estate Limited on behalf of seven residents using anti-social behaviour laws. It is thought to be the first prosecution of its type. Amie King moved into a £400,000 property in Ash Road, in the trendy Horfield area of the city, in 2007 and soon...

Oxford landlord issued financial penalty of £15,624 for HMO offences

An Oxford landlord has been issued a financial penalty of £15,624 for controlling an unsafe House in Multiple Occupation (HMO) in the Cowley area of Oxford. The East Oxford-based landlord, who cannot be named for legal reasons, was investigated after environmental health officers from Oxford City Council visited a rented property on Kames Close in August 2017. The house was found to be an...

DOZENS of landlords have been fined under a crackdown on illegal immigration

Financial penalties totalling £37,000 were handed out in the first eight months after the Right to Rent scheme was rolled out across England, figures obtained by the Press Association reveal. The fines were issued to 62 landlords between the start of February and end of September last year - a rate of around one every four days. Right to Rent requires landlords or householders to establish that...

Council adopts ‘zero-tolerance approach’ to rogue landlords

A private landlord has been fined by Willesden Magistrates Court for poor and potentially dangerous housing conditions following a prosecution by Brent Council. The prosecution of Monojor Ali, of Cairnfield Avenue, NW2, is one of more than fifty already made this year by Brent Council, which councillor Harbi Farah, cabinet member for housing, says “sends a clear message that the council is...

Letting agency hit with £10,000-plus fine for smoke alarm failings

Letting agency hit with £10,000-plus fine for smoke alarm failings A London council has fined a letting agency over £10,000 for failing to install smoke alarms in a rental property. Waltham Forest council has prosecuted Just Move Estates, located in Walthamstow, using powers under the Housing and Planning Act. The agency claimed that tenants had removed three smoke alarms from a rental property...

Millionaire wife of Britain’s biggest buy-to-let landlord who banned single mothers and Indians must pay £25,000 after failing to fix disabled tenant’s hot water for five months

Judith Wilson, 68, failed to fix a disabled tenant's hot water for five months Ashford Borough Council served her a notice after ex-tenants complained She was found guilty of failing to comply with an enforcement notice at a court Wilson was fined £10,000 and she was ordered to pay costs of almost £15,000 A millionaire landlord has been ordered to pay £25,000 after she disobeyed a notice to to...

Angry landlord chucks council safety inspector down the stairs in bid to thwart property inspection

13 Jun 2019 He also grabbed him in a bear hug. A landlord in Lincoln grabbed a council worker and pushed him down the stairs in a bid to stop him inspecting his property, a court heard. Brian Goodwin was unhappy after two City of Lincoln Council private housing officers called to carry out a safety inspection on the home he owns in Union Road in July 2018. The two workers were doing the checks...

Two Staffordshire landlords fines for health and safety breaches

11 Jun 2019 Two landlords in Staffordshire have been ordered to pay more £5,000 after allowing their tenants to live in poor conditions Brian Kite was fined £256 and ordered to also pay £2,378 in costs and a victim surcharge of £30, while Beryl Kite was fined £207 and ordered to also pay £2,378.88 in costs and a victim surcharge of £30 – a total of £5,279.88, after pleading guilty at North...

Landlord fined £25,000 over lack of hot water for disabled tenant

Judith Wilson, who owns 300 houses in Kent, ignored council enforcement notices. The wife of Britain’s most controversial buy-to-let landlord, Fergus Wilson, has been ordered to pay £25,000 in fines and legal costs after a court ruled that she had failed to supply hot water to a disabled tenant. The court found that Judith Wilson, who revealed she has more than 300 houses in her name in the...

Liverpool Council hands out 2,000 legal notices, 154 cautions, 89 civil penalty notices and 159 prosecutions

11 Apr 2019 A council has revealed the squalid conditions its inspectors have found when visiting rental properties as it looks to extend its landlord licensing scheme. Liverpool City Council has operated a city-wide selective licensing scheme since April 2015 but is now looking to extend it for five years when it expires in March 2020. Council officials say more rogue landlords have been...

Brent Council raise almost £100,000 in landlord fines in just four weeks

Four weeks of prosecutions by Brent Council in north London has seen six successful results with total court fines for rogue landlords of £97,727, the highest amount recorded by Brent in such a short period. One private landlord, Bernard Patrick McGowan, was ordered by Willesden Magistrates Court to pay more than £40,000 last week for failing to licence a flat in Craven Park, Harlesden, which...

Banned but still in business: The rogue landlords exploiting weaknesses in the law

Landlords who have been deemed unfit to rent out their properties continue to operate by exploiting weaknesses in the law. An investigation by ITV News and the Guardian has found landlords continue to collect rent - often from the taxpayer in the form of housing benefit - despite failing “fit and proper” tests which were introduced to improve protection for tenants. The findings raise questions...

Fine of up to £30,000 for failing to comply as Slough introduces 3 person HMO and Selective Licensing

06 Jun 2019 Slough Borough Council approved the implementation of two discretionary licensing schemes for residential property in Slough. Therefore from 1 July 2019 there will be three property licensing schemes in operation in Slough: Additional licensing for all HMOs (not covered by mandatory scheme, i.e. smaller HMOs)Selective licensing of all privately rented property covering most of...

Mould in Northwich flat leaves landlord with £2,500 fine

A LANDLORD has been fined almost £2,500 after a Northwich flat tenant complained of excessive mould and a front door they could not close. Nicholas Ian Shaw, 47 and from Norbury's Yard, Knutsford, was convicted at Chester Magistrates Court on Thursday, August 9, after failing to comply with an improvement notice. Mr Shaw had rented out a Victorian terrace flat in Huxley Street to a young family...

HMO landlord fined

Three landlords have been fined a total of £24,170 including costs, for failing to have a licence for a House in Multiple Occupation (HMO). Chiabass Lawrence, who has been managing HMOs across London since 2003, pleaded guilty at Willesden Magistrates’ Court on 19th June for failing to acquire a license for an HMO without reasonable excuse. Mr Lawrence and his property management companies, OGAS...

Fine for landlord admitting failings

A property management company has been landed with a legal bill of almost £2,000 after admitting that it failed to keep a property in Nottingham in good repair. Nottingham City Council`s Housing Licensing and Compliance team secured a successful prosecution against ADKAM CIC (Community Interest Company) resulting in a fine of £1000 with costs of £836 and a £100 victim surcharge at Nottingham...

Landlord jailed for illegally converted flats

29 Jun 2019 A rogue landlord who made almost £130,000 in illegal rent after converting his three-bedroom house in east London into two flats without planning consent has been jailed after failing to pay back the money. Akram Hussain, 57, converted the family home in Glenny Road, Barking, into a one-bedroom flat and two-bedroom flat without obtaining planning consent. Snaresbrook Crown Court last...

Landlord punished over safety case

21 Jan 2013 A LANDLORD risked his own tenants' lives by allowing them to stack furniture on a staircase. He has now been prosecuted by the city council for failing to keep the fire escape of his Chorlton property clear. The council decided to take legal action after making a number of visits to Alan Selkirk's property on Oswald Road. Manchester Magistrates Court heard that between September and...

Crackdown on unlicensed HMOs in Islington leads to five housing prosecutions

Four landlords and a letting agent face bills totalling more than £20,000 after being prosecuted by Islington Council for operating unlicensed houses in multiple occupation (HMOs). HMOs are properties occupied by three or more people forming more than one household, and HMO licensing is used to tackle poor management of properties and drive up standards of accommodation in the private sector....

Bath pair fined £16k for holding wrong HMO licenses

Two landlords in Bath have been ordered to more than £16,000 for failing to hold the correct HMO licences. Elizabeth Vowles, 48, and Hayley Book, 55, from Weston pleaded guilty at Bath Magistrates’ Court to the offence under the Housing Act 2004. The court was informed that the pair were caught operating two HMOs in the Additional Licensing Area without a licence in January 2017, despite the...

Landlord ordered to pay more than £20k

A buy-to-let landlord has been convicted of nine counts of breaching regulations for a house in multiple occupation (HMO) that he owned in Colchester and ordered to pay in excess of £20,000. Poor heating and mould in the four-bedroom property were among the issues flagged up by the disgruntled tenant as he issued a complaint to Colchester Council in December 2015. Thomas supplied portable...

Council with Most Prosecutions of Agents and Landlords is Named

Camden has been revealed as the local authority with the highest number of prosecutions of agents and landlords in London. According to the Mayor of London’s rogue landlord and agent checker, launched last December to assist Londoners in securing affordable homes with the knowledge that their agent or landlord has not committed previous offences, Camden has prosecuted on 59 occasions and put 35...

Are you running an HMO without realising it?

How many rooms do you have in your rental property? How many people are living there? Could you be at risk of being targeted by local government's current crackdown on unlicensed HMOs (Houses in Multiple Occupation)? HMOs can be a serious pitfall for landlords, with the potential to cost you large sums of money in penalties and litigation. A couple of recent news items have reminded us how...

Landlord fined £60,000 for license breaches

A court has fined a Gateshead private landlord £60,000 for committing serious offences under The Housing Act 2004. Regev Hazan, the landlord of the property in Ridley Gardens in Swalwell, was found guilty of failing to comply with an Improvement Notice and breaching the conditions of his landlord licence by failing to effectively manage his property. Issues with the property, which is located...

Landlord without HMO licence fined £20,000

A £20,000 fine has been handed to a landlord and his managing agent for failing to secure a House of Multiple Occupation (HMO) licence for their three-storey property. After its community safety team received complaints about waste storage and nuisance behaviour, Barnet Council discovered 13 tenants living in the house, which is in Edgware. An eight-month-old baby was found living with a couple...

Oxford City Council has collected a total of £31,606 in penalties for housing offences from its first three cases since the introduction of new financial penalty powers

Oxford City Council has collected a total of £31,606 in penalties for housing offences from its first three cases since the introduction of new financial penalty powers to help crackdown on rogue landlords and improve safety for renters. In the biggest of the three fines, a landlord who owns a rented property on Garsington Road received financial penalties totalling £25,298 for failing to...

Six month custodial sentence for criminal landlord

03 Jul 2019 A Derby landlord has been handed a six month prison sentence following a successful prosecution by Derby City council. Mr Rajinder Narroya was prosecuted by the Derby City Council Housing Standards Team at a case heard in South Derbyshire Magistrates Court on Thursday 20th June. The prosecution related to two offences about rented flats on Uttoxeter New Road, Derby. Following...

Landlord handed two-year ban and £41k bill for putting tenants’ lives at risk

A man who rented out rooms above a town centre bar has been banned from being a landlord after putting the lives of his tenants at risk. Dean Dunkley, 41, of Dunchurch Road in Rugby, has also been ordered to pay more than £41,000 in legal costs by the magistrates after he was found guilty of a number of offences. The prosecution was brought by Rugby Borough Council after several inspections of...

Two landlords have been fined for letting out a flat that had no heating or windows.

01 May 2019 Two buy to let investors in Chester have been ordered to pay more than £5,000 for renting out a flat without windows or any form of heating. Following our recent article reporting the Slough landlord who was hiding tenants in their rental property by boarding up the windows, two Chester landlords have been found to be renting out a buy to let property with no windows. The property is...

Bristol housing charity tops list of UK’s most-prosecuted landlords

Charity set up to house homeless among landlords convicted of making money from substandard properties but still letting homes to tenants, research finds A Bristol-based charity that receives thousands of pounds in housing benefit to accommodate vulnerable people has topped a list of the UK’s most-prosecuted landlords compiled. Alternative Housing, which was established to provide accommodation...

Landlord convicted of unlawfully evicting tenant now fined for running unlicensed HMO in Telford

Feb 21, 2019 A landlord from Telford who had previously been convicted of unlawfully evicting a tenant has now been fined for running an unlicensed house in multiple occupation. In March 2017, David Beattie admitted threatening violence against a tenant in his property in Dudmaston, Hollinswood. Shropshire Magistrates Court sitting in Telford on Monday heard that Beattie, of Priorslee, was not...

Landlord ordered to pay £14,500 for unlicensed HMO

29 Jul 19 A buy-to-let landlord has been ordered to pay £14,500 for illegally renting out an overcrowded House in Multiple Occupation (HMO) without a licence in Evesham, Worcestershire. The landlord was issued with four civil penalty notices by Wychavon District Council after officers found 11 people occupying the property. It is the first time Wychavon, which did not name the landlord, has used...

Leading council has so far fined rogue agents and landlords £100,000

Brent Council is one London's key boroughs leading the charge against poor housing standards. Brent Council, which says it has fined agents and landlords £100,000 since introducing civil penalties last year, revealed it had collected £63,500 of the fines levied and is waiting to collect the remainder under its 49-day payment rules. “When we start the process of issuing a Civil Penalty Notice...

Landlord hit with huge fine after council uncovers astonishing web of lies

10 May 2019 A rogue landlady has been hit with a fine of £24,000 after conning her tenants and the local authorities with a complex web of lies. Diana Thompson was taken to task by Brent Council and prosecuted for failure to licence a House in Multiple Occupation (HMO) and failure to comply with fire safety regulations. Thompson convinced tenants living in her unlicensed, detached two-storey HMO...

London landlord gets eye-watering £450,000 fine

Beds in Sheds: Samina Nadeem, of Malborough Road, Southall who had refused to demolish her “beds in sheds” after repeated warnings from the council, now faces a record fine of nearly £450,000 or 4 years in prison. An Ealing councillor described Nadeem as “obstructive and aggressive” and housing her tenants in “Dickensian” conditions. Nadeem had had repeated warnings from the council but still...

Wirral Council Extends Selective Licensing Scheme

Landlords are being warned that Wirral Council is extending its selective licensing scheme, after a family of landlords was fined more than £16,000 for failing to comply with the system. From April 2019, streets in Birkenhead, Hamilton Square and Seacombe will become subject to selective licensing, which means that all landlords with properties in these areas must apply for a licence to let...

Landlord hit with £180,000 penalty: how to avoid a buy-to-let fine

Birmingham court hands down record-breaking buy-to-let penalty A rogue landlord has been ordered to pay more than £180,000 in fines after tenants were left living in unsafe and unacceptable conditions at four properties. Leila Amjadi, the head of Vertu Capital Ltd, was found guilty of 35 offences relating to fire safety violations and poor maintenance, and was handed a record-breaking fine by a...

Leeds landlord has been fined for renting out this mouldy, unsafe house

2 May 2019 A woman living in this dangerously maintained house in Chapeltown has been awarded compensation after her landlord was taken to court. Andrew Watson, of Harehills Avenue in Chapeltown, was fined £6,500 and ordered to pay victim compensation of £1,000 after he repeatedly ignored legal notices served by Leeds City Council regarding the condition of a house he was renting out on Hill Top...

Landlord fined £29k for putting tenants’ lives ‘at risk’

Dangerous electrical mains installation, ‘defective’ sanitary fitments in both the bathroom and kitchen, and a ‘lack of automatic fire detection’, were among just some of the issues uncovered during an inspection of a rental home in Derby that led to the property’s owner being fined just over £29,000. Buy-to-let landlord Adrian Ernest Dart was described by the prosecution as an ‘absentee...

Rogue landlord fined £7,000 for not having an HMO licence

A landlord who failed to apply for an HMO licence despite being interviewed on the subject under caution has now been fined £7,000. Frank Scanlon appeared before Worthing magistrates accused of breaching the Housing Act 2004 (Section 72 (1)) after failing to licence his property correctly to ensure the safety of its occupants. When Scanlon’s property was inspected by Worthing council officers,...

Rogue landlord in Harrow faces jail if he doesn’t pay £1.5m fine

Vispasp Sarkari convicted after being caught cramming families into squalid properties A rogue landlord who illegally carved up family homes to create cramped bedsits and charged tenants hundreds of pounds a month is facing prison unless he pays what is believed to be a record £1.5m penalty for breaking planning laws. Vispasp Sarkari, 56, from Harrow, north-west London, has been ordered to pay...

A Hertfordshire landlord has pleaded guilty to 28 offences resulting in a fine of over £20,000.

The convictions related to two private properties in the Hatfield area. 23 offences applied to one and the last five applied to the other. The first property, a HMO in Fern Dells, had failures with gas, electric and fire safety ad was therefore potentially dangerous for tenants. Extensive damp and mould was also found by the local council. There was also disrepair to windows and doors. The five...

Landlord ordered to behave himself after being abusive towards tenant

21 May 2019 A BTL landlord who lost his cool during a heated exchange with a tenant over unpaid rent has been ordered to be of good behaviour for the next nine months at Jedburgh Sheriff Court. Steven Melville, 53, pleaded guilty to behaving in a threatening or abusive manner by shouting and swearing and struggling with his tenant, William Harley, during the incident in Hawick, Scotland, in...

Rogue landlord fined as council clamps down on ‘unacceptable living conditions’

"I hope this sends a clear message - we want to clamp down on unacceptable living conditions." A landlord has been fined for his failure to have a licence in place for the House in Multiple Occupation (HMO) in Barnstaple which he owns and manages. Mr Franco Capocci was found guilty on 31 July at North and East Devon Magistrates Court of failing to obtain a licence in relation to The Gables at 4...

Landlord fined for operating illegally

Nasar Shaikh, of Coleshill Road, Birmingham, was fined £5,000 after failing to obtain a licence from Waltham Forest Council to rent out a two-bedroom flat on Theydon Street, Walthamstow. The landlord let the property to a young family who had been living at the house since 2010. The council identified the address in 2017 as one that needed a licence, but when officers contacted Shaikh, after...

Unlicensed landlord ordered to pay over £2,600

A private landlord has been fined £2,000 for renting out two properties in Peterborough without a licence which he was legally obliged to obtain under the city council’s selective licensing scheme. Kevin Wagstaff, who lives in Eye, was found guilty in his absence at Peterborough Magistrates’ Court last week for letting two properties on Atkinson Street and Saltmarsh without a licence, despite it...

Oxford landlord convicted of repeat HMO offences

An Oxford landlord has been convicted for the second time in 12 months for operating an unlicensed House in Multiple Occupation (HMO) and ordered to pay a total of £6,146 in fines and costs. The investigation followed a fire in the house which had a faulty fire detection system. Mr Zahid Ali Rana, 58, of Boundary Brook Road, Oxford, was prosecuted after environmental health staff from Oxford...

Southall landlord fined £70K for HMO regulation breaches

Mr Balwinder Singh Kahlon, the landlord of a property on East Avenue in Southall, received a substantial fine of more than £70K at Ealing Magistrates’ Court as the result of action by Ealing Council. Appearing in court on Friday, 30 October, Mr Kahlon was sentenced for 18 offences of failing to comply with the Management of Houses in Multiple Occupation (England) Regulations 2006 (Section 234(3)...

Is my Rental Property an Unwitting or Accidental HMO?

Far more properties are HMOs (legally) than owners realise.   

So, here’s the simplified rule:

“If your property has three or more sharers – and one or more is not related, IT IS LEGLLY AN HMO.”

And because it is legally an HMO you face massive fines if you don’t comply with the fire, health and other requirements of the Managements of Houses in Multiple Occupation Regulations (England) 2006 as interpreted by the Housing Health and Safety Rating System.

“But I didn’t know it was an HMO.”

Guess what?  Just like every other area of British Law, IGNORANCE IS NO DEFENCE.

So…. If your property contains three or more people and just one of them is not related and you haven’t fitted the appropriate:

  • Fire Detection and Alarm System
  • Fire Doors
  • Notices
  • Protected Fire Escape Route
  • Triple full hazard prevention measure
  • Energy lighting (in some cases)
  • No key required exit locks on rooms and external doors
  • Safety glass in certain windows and doors
  • And completed a Fire Risk Assessment

…then you are at risk of either Criminal prosecution or Civil Penalty fines from the local Council that are usually around £5,000 for each item that you haven’t complied with.

The most important thing to do is to make your property compliant as a matter of extreme urgency. 

Preferably before the Council discovers your non-compliances.

Not sure how to do that?  Then contact us for urgent advice. 

Success Stories

Liverpool Council hands out 2,000 legal notices, 154 cautions, 89 civil penalty notices and 159 prosecutions

11 Apr 2019 A council has revealed the squalid conditions its inspectors have found when visiting rental properties as it looks to extend its landlord licensing scheme. Liverpool City Council has operated a city-wide selective licensing scheme since April 2015 but is now looking to extend it for five years when it expires in March 2020. Council officials say more rogue landlords have been...

West London Company Let

The client was renting the residential property to a Company who help vulnerable young adults and was trying to ascertain if the property needed a licence. His tenant was a corporate company which was providing an immigrant orientation service and also providing their living accommodation.  On contacting us he had attempted to connect with the local Council a number of times to no response. ...

Epsom Emergency Licence Application

It was 30th September 2018 at 4pm. This is highly significant because it was just 8 hours before new HMO licensing deadline of 1st October 2018. If an HMO application was not properly lodged by that deadline, significant Civil Penalty fines could apply. While the team was doing a HMO licence application on another property for this Landlord, he suddenly had the realisation that a house he was...

Solihull HMO

The property owner had owned the property for 20 years or so and two years previously had rented it to a corporation that had put 5 occupants into the property. From the 1st October 2018, all properties with 5 occupants, not all related, were required to have a Mandatory HMO (House in Multiple Occupation) Licence applied for by that date.  The corporation had agreed that it would carry out the...

20 Properties. No selective Licences.

A Landlord in the North West had been very ill and hadn’t been able to deal with the requirements of a Selective Licencing scheme introduced by his Local Authority and which affected 20 properties in his portfolio. The deadline was looming and he was unable to take action. We negotiated an extension of the deadline because of his illness and the fact that he had now appointed us to organise and...

Kingston Prohibition Order

Defending a Prohibition Notice for both the Owner and the Subletting Landlord and replacing the subletting Landlord with a more suitable fit and proper Landlord in order to have the prohibition order withdrawn The owner is an elderly man and his daughter was dealing with the property and had let it to a subletting Company who was the Subletting (Rent to Rent) Landlord. The Owner and Subletting...

Newark and Sherwood

Prepared contractual agreement for the lease of residential property to be used for serviced accommodation. Defending landlord against Planning Contravention Notice issued by the Council for alleged change of use from C3 to Sui Generis without permission. Defended landlord against council allegation that Building Regulations had been contravened. Defended landlord against Environmental Health...

Fire Alarm Manufacturer tells engineer to put tenants lives at risk

By Des Taylor 15 May 2019 One of Landlords Defence’s clients had an inconceivable situation yesterday with a major manufacturer of interconnected smoke and heat detector fire alarm units. Our client had found problems some days ago with the units not working properly on test and had the manufacturer sent some replacements via the post, (reassuring the client that although the faulty ones were...

Letting agent gives illegal HMO advice

16 May 2019 PLEASE SHARE WIDELY Des Taylor here.  I’ve just been working with a letting agent for a client and found the letting agent had a clear misunderstanding of what constitutes a HMO (House in Multiple Occupation). HMO is formed "when two or more households* occupy a dwelling and the number of occupants is three or more, then a House in Multiple Occupation (HMO) is formed. *...

Putney – An Unexpected Solution

A Landlord had purchased a property and wanted to know how to turn it into a HMO and operate it legally as serviced accommodation. It was an ex-council terraced property.   Turning it into a HMO had not been an issue, however the quality of works which had been undertaken to do so was incredibly bad and would not pass regulations under any circumstances. This owner had not been paying proper...

Brentford Developer

A property developer had decided to change a three-bed semi-detached house into a 6 bedroom all en-suite HMO. Initially we inspected the property at purchase and contributed to best practice and design aspects to comply with planning use under permitted development and HMO Licensing.  As an expense saver and ongoing economy we suggested the removal of gas at the property and use of...

Kedleston Road

Handled negotiations for the Client, a Tenant Company where the Letting Agent (as they so often do) was wrongly insistent on using an Assured Shorthold Tenancy, which was the incorrect agreement and not fit for purpose. (An AST is for individuals and not for Companies it is Housing Act 1.1 a. One ought to be able to expect better from Letting Agents!) Protracted negotiations, as we discovered as...

Letting Agent held to account by Landlords Defence

19 Jun 2019 11th June saw, for us, the first evidence of the Tenant Fee Ban (TFB) being misunderstood and a residential tenant being charged a £1000 holding deposit on a £1100 per calendar month rental starting 22nd June. On speaking with the tenants’ representative, consulting with the agent indirectly as a secret shopper, to confirm their misunderstanding, we engaged the tenant with the local...

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